Monday, June 22, 2015

Product review: Memoscan U380 OBDII Car Diagnostic Scanner Trouble Code Reader


I just got a replacement unit. Unfortunately the second unit also generates "Linking Error!". It appears that the seller has a bad batch of these. I have reviewed another OBD II scanner (a bluetooth unit) and it worked it both cars, so I know the connectors are not faulty. This connector is always on according to documentation. Just in case I have tried running it with the engine off, with the engine on, and with the key on ACC setting.

Original review:
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Memoscan scanner did not work with either of our cars even thought both were listed as compatible.

Both Honda CRV and Chrysler 300 work with another OBD II scanner but with Memoscan we get "Linking Error!" which indicates that Memoscan has trouble communicating with the vehicle.

All cars and light trucks built and sold in the United States after January 1, 1996 were required to be OBD II equipped. The connector is very distinctive looking, I am including a picture of it in my video for reference. In both of our cars this connector is located under the dash, under the steering wheel.

The scanner displays information on a small screen on the hand held unit. The scanner works as soon as car is turned on. There is no need to turn on the engine. The scanner goes through a series of messages (see video) but for both of our cars the sequence ends with "Linking error!"

Memoscan comes with an impressive manual. It is well written and easy to understand and includes 36 pages of trouble codes.

I received this device from the manufacturer with a request for testing and review as well as some documentation on how to use the device. The manual and the device look impressive, but it was not able to give us any readings. Note that both units were received via Fulfilment by Amazon, which is my requirement for evaluation products so I could get random sample not a pre-tested unit.

You can find it on Amazon by following this link.


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